Welcome to the STARR Site Certification

Site Certification consists of activities outlined in the Certification manual, which is complimented by online content.  The online content includes links, videos, podcasts and updated information for each module. The online information is constantly being updated.

We understand your time is valuable. The modules offer practical ways to implement simple practices at your site that promote community involvement and foster the notion of research as a valued and respected option for individuals living with complex indications.

For access to the full modules, you must be STARR Certified or a STARR Corporate Member.

Certification Criteria

Each year, certified sites must meet specific criteria for re-certification. These are simple, measurable goals. For a complete list, click HERE.

Still have questions? Check out the FAQs HERE.



Language and semantics can help or hinder relationships with study volunteers and advocacy leaders. This module provides common terminology and tools on reframing language for more successful rapport.

Stigma Reduction

Combating prejudice and discrimination – strategies to reduce stigma, build awareness, and empower those experiencing degrading attitudes and behaviors.

Advocacy and Community Engagement

Anyone involved in mental health advocacy or treatment needs to be aware of all of a patient’s care options. That’s why it’s important that sites are a familiar and trusted part of the community healthcare continuum.

Diversity in Research

Commitment to diversity requires each of us to take an active role in promoting, supporting, and encouraging diversity throughout the research industry.

Workgroup Participation

The STARR Coalition relies on its stakeholders to identify needs within clinical research and advocacy, collaborate with fellow thought-leaders, and find innovative solutions to complex issues.

Workplace Wellness

Workplace Wellness speaks to the holistic health of your organization and will lead to increased performance, improved staff retention, and a greater sense of belonging.  Anxiety, depression, and employee burnout are at an all-time high and keeping your staff happy and healthy is more important than ever before. In this module, we’ve outlined some steps you and your staff can take to address Workplace Wellness.

Auditory Hallucination Simulation

Empathy-based training is a powerful tool to allow individuals to step into the shoes of someone who is living with a specific indication.

Trauma-Informed Care

The module on Trauma-Informed Care provides tools on how to create a trauma-sensitive environment and make volunteer visits to your site less distressing, alleviating triggers, and making it easier for volunteers to come in for study visits.


A strong link exists between chronic illnesses and suicide. Individuals who are diagnosed with a chronic condition have 363% higher odds of suicide.

Project RockSTARR

Project RockSTARR is a project created by the stakeholders of The STARR Coalition with the intent to give sponsors the opportunity to support local advocacy, empower volunteers to give back to their community, build relationship between local advocacy and research sites, and create goodwill among all participants.

Assessing Your Community and Site

Understanding the strengths, weaknesses, opportunities and threats within your community can help shape the mission of your site. Creating a simple SWOT analysis will lay the foundation of community outreach and integration. Identify the assets you possess at your site and ways to deploy them to make a positive impact on your community. Invite community leaders, treatment providers, hospitals, and others to your site to better understand the work you are doing. When we are able to convey an overlap of missions between stakeholders, i.e. helping to better the lives of those in the community, trust is built and partnerships are able to flourish.